When your guests arrive in Turkey, our professional, uniformed staff will be there to meet them. From welcome signs and refreshments to our own Metrolya motor coach fleet, your guests are guaranteed a first-class welcome. And thanks to Metrolya’s nationwide presence, the welcome will be just as warm and the transfer just as efficient and professional, no matter where your guests arrive – Istanbul, Antalya, Izmir or Ankara.

Once at their hotel, guests will be assisted with their baggage and shown to their rooms. A full-time Hospitality Desk will be available to answer all questions and facilitate your guests’ stay in Turkey.

The Metrolya Incentive Philosophy is simple. We aim to create experiences so unique, so memorable, that it would be impossible for guests to enjoy them except as part of an Metrolya incentive. That’s why our venues include Ottoman palaces, Roman coliseums, authentic Turkishyachts, mountaintops, Byzantine cisterns and other fantastic locales.

Metrolya Check-in Desks and Check-in Service add customized value to your cruise experience, making turnarounds at Turkish ports fast and easy.

Check-in is a key part of any turnaround, and it’s where your guests have one of their first impressions of your cruise line’s service. To make that impression a positive one, Metrolya has its own check-in counters and line separators – we even roll out our own red carpet to give your passengers the royal welcome they deserve. We know your passengers won’t settle for just standard service and standard facilities. That’s the reason for our custom-made check-in counters. It’s also the reason we are the best choice onshore services to have an upcoming office in the Istanbul and Kusadasi ports that is currently the main turn-around city for cruise ships visiting Turkish ports.